WARRANTY POLICY
WildEar Hearing Boosters carry an unconditional warranty of 6 months on fit and 2 years against manufacturing defects.
WildEar will replace or repair any product returned for poor fit within 6 months of purchase.
PRODUCT IN WARRANTY
If your custom-fit electronic products are malfunctioning as a result of a manufacturing defect, we will repair the product at no charge within 2 years from the date of purchase. Cost $19.99
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Note: If your custom-fit electronic product is malfunctioning due to corrosion, the repair cost will be $139.99. * Corrosion is a direct result of improper storage or from non-removal of the battery after use.
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Proper Storage when not in use:
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Remove batteries, leave battery doors open, and place units in storage case with a recharged silica gel pack.
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PRODUCT OUT OF WARRANTY
WildEar provides full service for out-of-warranty electronic products. Send the product (both ears) back for any repairs and maintenance cleaning Cost $139.99
REPAIR STEPS:
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Purchase Repair Level (In or Out of Warranty)
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Download and fill-out REPAIR FORM
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Send product and repair form to WildEar.
Ship to:
1872 Industries Lane
Walker, MN 56484
The following are excluded from the warranty: batteries; accessories; cord damage; failure or improper function due to wax in the earpiece; water damage or any damage caused by neglect or improper handling.
Please allow 5 – 7 business days for repairs and ship.
Warranty will be voided if unauthorized attempts to repair products are evident.