Terms & Offers
Special offers only valid while supplies last (sorry, NO rainchecks). Prices are subject to change without notice. Refunded value for any item(s) returned will be reduced to reflect the value of any discounts or free items applied to order. WildEar by CavCom is not responsible for delays in production or deliveries due to extreme weather or other acts of nature. WildEar by CavCom is not responsible for typographical errors in pricing or product specification inaccuracies on our website. Select items may be excluded from promotional offers.
Out of Stock Items. Items can run out of stock. We will notify you directly if your order cannot be satisfied. Often, due to high sales volume on discounted items, multiple sales can occur as stock runs out. We will do our best to satisfy an order and, sometimes, we can offer alternatives or upgrades if stock runs out of supply.
Shipping Terms. All free shipping, fixed price shipping quotes, and special rates apply to the Lower 48 states of the USA. We will quote freight costs to Alaska, Hawaii, and Canada, which aren’t part of our shipping special offers. If shipping rates are not accurately reflected in the order confirmation, we reserve the right to contact the customer and update the shipping costs associated with the products.
Customer Service. We are honored that you shop with us. If anything is not as expected or needs to be addressed, please let us know. We have a great team of experts to ensure you are satisfied with the products you have chosen. Please feel free to send your compliments or comments about our service to our team at Support@wildear.com.
• Items offered as Free Shipping are subject to change.
• Free Shipping only applies to the lower 48 states.
TRACKING INFORMATION & DELIVERY
Your tracking number(s) will be posted to your account when your item ships.
Custom WildEar products carry an unconditional warranty of 90 days on fit and 1 year against manufacturing defects.
90 DAY FIT GUARANTEE
If discomfort is experienced with proper insertion, the earset should be remade by WildEar by CavCom, Inc. to achieve a comfortable fit. Any fit issues should be noted with the first few days of use and should be immediately reported to WildEar by CavCom, Inc. If fit issue is due to poorly created ear impression, a new impression may need to be taken at the customers expense.
1 YEAR MANUFACTURING DEFECTS WARRANTY
WildEar by CavCom products are warranted for one year from the date of purchase against any defects in materials and workmanship. We will repair or replace any equipment that we determine to be defective, exclusive of damage caused by improper care or use. The warranty does NOT cover any damage to custom earsets resulting from: (a) use in a manner other than normal operation as specified in the Operating Instruction Manual; (b) misuse, accident or neglect; (c) improper disassembly, testing, operation, maintenance, installation, adjustment, alteration, repair or any modification by the customer or any other person unauthorized by WildEar by CavCom, Inc.
The following are excluded from warranty batteries; accessories; cord damage; failure or improper function due to wax in the earpiece; water damage or any damage caused by neglect or improper handling.
Battery corrosion is a direct result of improper storage or from non-removal of the battery after use. Corrosion is not covered under warranty. If battery corrosion is causing an issue, please follow repair instructions above and we will provide a quote to fix your WildEar product.
The product warranty is the only warranty given by WildEar by CavCom, Inc. and the customer receives no other warranty, either expressed or implied. All warranties of merchantability or fitness for a particular purpose or use are expressly disclaimed and excused.
This privacy notice discloses the privacy practices for wildear.com. This privacy notice applies solely to information collected by this website, except as stated otherwise. This privacy notice will notify you of the following:
What information we collect;
With whom it is shared;
How it can be corrected;
How it is secured;
How policy changes will be communicated; and
How to address concerns over misuse of personal data.
Information Collection, Use, and Sharing
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.